Privacy Policy

Welcome to www.koodeker.us (the “Site”). This Privacy Policy describes how KooDeKer US (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from the Site.

1. Information We Collect

We collect the following types of information:

  • Device Information: automatically collected when you visit the Site. This may include your browser type, IP address, time zone, cookies and similar tracking technologies (e.g. log files, web beacons, tags, pixels), webpages or products you viewed, how you interact with the Site, referring/exit pages, and date/time stamps. 
  • Order Information: when you make a purchase (or attempt to), we collect information such as your name, billing address, shipping address, payment information, email address, and phone number. If you join our rewards/loyalty program, additional data related to the program may also be collected. 

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders (payment processing, shipping, invoices/confirmations). 
  • Communicate with you — e.g. order updates, customer support, responses to inquiries. 
  • Screen orders for potential fraud or risk.
  • Improve and optimize our Site — for example via analytics to understand how users browse and interact, and to measure marketing/advertising campaign effectiveness. 
  • When aligned with your preferences, provide promotional information, marketing communications, or advertising about our products/services. 

3. Sharing Your Personal Information

We may share your personal information with third parties to support the purposes listed above. For example:

  • Third-party service providers such as payment processors, shipping carriers, hosting, analytics, email marketing — to help us operate the Site and fulfill orders.
  • Compliance with laws and regulations, or to respond to lawful requests (subpoena, warrant, etc.).

We do not sell, rent, or trade your personal data for profit. 

4. Cookies, Tracking & Behavioral Advertising

We use cookies, web beacons, pixels, log files, and similar technologies to collect Device Information. This helps us with analytics and marketing efforts. 

You can opt out of targeted advertising by adjusting your settings on platforms like Google, Facebook, Bing, or via the opt-out portal of the Digital Advertising Alliance.

5. Your Rights (e.g. GDPR / International Residents)

If you are a resident of Canada, the European Union, or jurisdictions with similar privacy laws, you have the right to access, correct, update or delete the personal information we hold about you. To exercise these rights, please contact us via the contact details below.

When transferring your information across borders (for example for shipping, payment processing, analytics, or hosting), you acknowledge and consent to such transfer.

6. Data Retention

When you place an order, we will retain your Order Information for our records. This allows us to process returns, exchanges, or for customer service needs. 

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal obligations, or for other operational reasons. When we update, we will publish the revised version here and update the “Effective Date”. Your continued use of the Site after changes constitutes your acceptance of the updated Policy. 

8. Contact Us

If you have any questions, concerns, or requests regarding your personal information, this Privacy Policy, or our practices, please contact us at:

Email: service@koodeker.us
Phone: +1 (801) 359-4870